Frequently Asked Questions
What is 'Destination Charging'?
Destination charging means charging your electric vehicle at the end of your journey. This could be at a hotel, supermarket or workplace.
When a vehicle can be left overnight or for a longer period, this is a perfect way to 'top up' your charge, without the need or requirement for rapid charging.
See the way that Devitech meet these requirements here.
How much will my EV project cost?
Each project is different. There are many factors that determine project costs. Examples are:
- Distance from power supply to your charger location
- Available electrical supply on site to power your EV chargers
- Type of chargers you require
- Is a back-office system required to mange your EV chargers?
- Do you require civils works?
- Do you require your bays to be marked?
How many chargers can I install on my site?
Your electrical capacity on site is key to what EV chargers can be installed.
When we undertake a Free Site Assessment, we obtain crucial information like your site’s electrical supply and capacity. We like to give you the technical facts up front so we can give you informed recommendations from the outset.
Read our blog from Dan Booker on why your existing supply is key to enabling the best project solution for your business.
What grants are available for my EV chargers?
How can I charge guests, staff and visitors for use?
Partnering with FUUSE, we ensure that your EV chargers have the ability to be managed and monetised easily. Fuuse is a modular EV charging platform that allows you to take charge of your EV chargers.
Which helps you to manage payments, remote access and usage analytics. Visit this page to find out more.
How do I receive payment for charging?
To enable a smooth system, Devitech and FUUSE take care of all the payment systems for your EV charging. With a monthly payment sent to your business bank account [minus applicable fees] it enables your to concentrate on your business, whilst Devitech ensures your payments for usage are sent swiftly [with a remittance note], every month.
Can the public find our chargers for use?
Utilising FUUSE premium, clients can add their chargers to the ZapMap Network and In-Care Sat Navs to ensure public charging is available.
What EV chargers do I need at my site?
Every site is different and this is reflected in our EV charging solution recommendations. Utilising your electrical capability is key.
Also, your client base will determine what is needed. For a site where your staff or clients will be parked for 8 hours (hotel or office car park) a fast charger such as a 7.4kw will meet your requirements, without breaking the bank.
Are site assessments free?
To ensure your site is utilised correctly, we recommend booking a free site assessment with one of our competent electrical engineers.
Click here to book a free site assessment.
What payment options are available for my project?
We offer lease purchase payment options for EV charging projects. Acting as a credit broker, we work with lenders to enable clients to spread the cost of the projects as a monthly rather than CAPEX cost.
Contact email@example.com for more details.
Click here to book a site assessment.
Need to estimate project costs? Click here for a project estimator.
What is the difference between AC and DC charging?
The main difference is time spent vs speed.
“Fast” AC charging is preferred for long-stay parking, whereas “rapid” DC charging is used when vehicles are parked for less than 2 hours.
Visit our Charger Options to see what Devitech can offer your business.
How long do vehicles take to charge?
It depends on the battery size in your car and the power of your EV charger. Our most-popular installations are 7kw and 22kw chargers.
A 7.3kw charger will typically charge up to 30 miles range per hour of charging, with a 22kw unit adding approx. 90 miles per hour.
A really simply calculation of speed of charging is:
Battery size (kWh) ÷ Charger power (kW) = Charging time (hours)
What factors affect charger speed?
There are 5 main factors that affect the time it takes to charge an electric vehicle.
- Size of battery: The bigger your vehicle’s battery capacity (measured in kWh), the longer it will take to charge.
- State of battery (empty vs. full): If you are charging from empty it will take longer to charge than if you're topping up from 50%.
- Max charging rate of vehicle: You can only charge a vehicle’s battery at the maximum charge rate the vehicle can accept. For example; if your vehicle’s max charge rate is 7kW, you won’t charge any faster by using a 22kW chargepoint.
- Max charging rate of charger: The time it takes to charge will also be limited by the max charging rate of the charger you are using. For example; even if your vehicle can charge at 11kW, it will only charge at 7kW on a 7kW charger.
- Environmental factors: A colder ambient temperature can make it take slightly longer to charge, particularly when using a rapid charger. Colder temperatures also mean vehicles are less efficient, so less miles are added per time charging.
What sectors do Devitech work within?
Devitech are market leaders for destination charging projects, with a strong focus on aftercare and end-to-end charging solutions.
We work within all sectors, but primarily work within the office, hotel, fleet and retail sectors.
See our client success stories.
Do you maintain on EV chargers?
We believe that a regular and robust maintenance schedule is key to ensuring that your EV charging network operates correctly and retains the optimal uptime.
What warranty is provided with your chargers?
All of our chargers installed [in line with OZEV compliance] come with a three year warranty. To ensure that your EV chargers are maintained, we advise booking annual services on each of the units.
Visit our maintenance section for further details.