EV CHARGER BACK OFFICE MANAGEMENT
WHAT IS BACK OFFICE MANAGEMENT?
Our cloud-based EV charging platforms give you access to operations, energy management and revenue systems, allowing your chargers to effectively drive a profit. Once installed, this back end system allows you to change core settings with a click of a button.
The systems help your team and our EV charging specialists to monitor and maintain your EV chargers. If something isn’t working quite right, it gives you the troubleshooting tools you need to get your EV charging system back up and running.
If you have a more complex problem to troubleshoot, our EV charging specialists will also have remote access to your EV charging platform system. Then, if we notice something isn’t quite right, we will be able to fix minor issues remotely, saving you time and letting your chargers continue to drive a profit.
We’re proud to be partners with our back office teams, and can install or retrofit this software into all OCPP 1.6 chargers.
CHARGERS
Our back office system is your central managing, monitoring, and operations platform. Here you’ll see all the essential data you need to run and manage your chargers effectively, such as your peak times, revenue generated, usage and capacity.
- Manage all of your chargers in one, single system, even if they’re from multiple vendors.
- Create comprehensive reports, including OZEV compliant breakdowns, minimising admin.
- Give you complete flexibility and control over your systems with Access Controls, letting you create tariff times, access profiles, or RFID tokens.
- Enable the public to charge when your drivers aren’t using them, helping them to generate revenue in typically low-traffic times.
GENERATE REVENUE
Depending on usage or where your chargers are located, Devitech's payment gateway gives you the option to remotely and securely open your EV chargers up to the public when they’re not being used by your fleet.
Remote access allows you to:
- Collect payments directly from drivers and add payment details
- Securely store driver card and payment details
- Full financial reporting through Stripe
- Payment dispute resolution
- See financial data about specific chargers or your entire network in realtime
- Manage tariffs and subscriptions
- Create different user groups with separate tariffs
- Charge connection, parking and overstay fees
- Have different tariffs for different times and days
GREATER CHARGE POINT VISABILITY
Within our platform, you will be able to choose to connect to and display your chargers on many major charge point maps such as Zap-Map, Google Maps, A Better Routeplanner, ChargeTrip, Here Maps, Shell Recharge, and more.
By aggregating your charger details through our point of interest (POI) provided service, your data is distributed to a continually increasing number of EV charger mapping systems and navigators. This allows drivers to view not only your charge point locations, but details such as current status, network, availability, accepted pay, and connector type.
Having this level of visibility to the public generates more business to your chargers and increases your revenue, all with the click of a button within your back office management platform.
- Manage all of your chargers in one, single system, even if they’re from multiple vendors.
- Create comprehensive reports, including OZEV compliant breakdowns, minimising admin.
- Give you complete flexibility and control over your systems with Access Controls, letting you create tariff times, access profiles, or RFID tokens.
- Enable the public to charge when your drivers aren’t using them, helping them to generate revenue in typically low-traffic times.
STAY IN CHARGE WITH DEVITECH
Want to find out more about how, our EV charging platform, can help minimise admin and maximise on-site activity? Download our brochure and see how we can help get your decarbonisation journey on the road.
0845 565 1314
07544 665861
hello@devitech.co.uk
The Leeming Building, Ludgate Hill, Leeds, LS2 7HX