In today's world of electric vehicles (EVs), having efficient and reliable EV chargers is essential for businesses and individuals alike. Even the most reliable EV chargers can experience faults and issues, which is why aftercare should be a top priority.
Remote monitoring
One of the key aspects of effective EV charger aftercare is remote monitoring through an intelligent back-office system. Devitech uses Fuuse, a modular EV charging platform that empowers users to take control of their chargers. With remote monitoring through the Fuuse platform, the Devitech team can closely monitor EV chargers and promptly address any issues.
In 2024, remote monitoring will become even more critical as new regulations stipulate a minimum reliability rate of 99% for all EV chargers. Embracing remote monitoring now ensures compliance and sets the stage for a seamless charging experience in the future.
Regular maintenance and out of hours support
Maintaining EV chargers is essential for regulatory compliance and uninterrupted charging services. However, managing maintenance tasks and providing out of hours support can be challenging for businesses. That's why many business owners prefer to entrust these responsibilities to a trusted EV charging partner.
By partnering with Devitech or a similar company, businesses can ensure that their chargers receive regular maintenance, including software updates and electrical safety tests. This helps guarantee compliance with regulations while offering clean and efficient charging operations.
Out of hours support for EV charger users will become an increasingly relevant topic in 2024 due to new regulations. An established support system ensures that users can receive assistance whenever they need it.
By embracing remote monitoring and partnering with experienced EV charging providers, businesses can ensure that their chargers remain in optimal condition while complying with regulations. Investing in aftercare not only minimises downtime but also enhances the overall charging experience for users.
So, whether you have one charger or a network of chargers, make aftercare a priority and enjoy the benefits of hassle-free EV charging with our affordable subscription service, EV ChargeCare. To find out more about EV ChargeCare or our aftercare services, contact the team.
Graham Rowlands, Managing Director at Devitech
We know there’s so much to take in, so we’re here to help you every step of the way. To start your EV charging journey, book a site assessment via the button below.