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What is electric vehicle (EV) charger aftercare? And why do I need it?

Graham Rowlands, Managing Director at Devitech, discusses why a regular and robust maintenance routine and visibility of your EV chargers are essential to EV charging success.
What is electric vehicle (EV) charger aftercare? And why do I need it? - Devitech

You've added EV chargers to your site - congratulations! Now what? Like everything in life, whether it’s your home, car or computer, EV chargers must be maintained to work efficiently.

What does electric vehicle (EV) charger aftercare mean?
Aftercare is about making sure your EV chargers stay working; or, when they’re not working, giving you an easy, helpful and fast way to get them repaired or replaced. Whilst aftercare aims to maximise EV charger efficiency, it also provides peace of mind to business owners and facilities managers in a busy and complex working world.

The recipe for EV charger success = a regular and robust maintenance routine
A regular and robust maintenance routine is key to ensuring that your EV chargers continue to meet regulations. However, becoming an out of hours EV charger help desk at your place of business is the last thing you want. That’s why many business owners like to pass the maintenance onto a trusted EV charging partner to manage out-of-hours support, regular software updates and electrical safety tests, and provide sound, clean operations data and insights.

The role of remote monitoring in EV charger aftercare
Remote monitoring and constant visibility of your chargers are paramount to keeping your EV charging network efficient. If you’re in charge of multiple sites and EV chargers, you need an intelligent back-office system to access real-time health data and fix faults remotely. With this crucial tool by your side, you can improve uptime and enhance the reliability of your EV charging network.

We take care of your EV chargers, so you have one less thing to worry about. Our team can manage the on-site installation, troubleshooting and maintenance of all your EV chargers for as long as you need. Our affordable subscription service focuses on making things simple and saving you time.

To enquire about EV ChargeCare, contact the team on 0845 565 1314 or aftercare@devitech.co.uk

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