We've shared a guide explaining the importance of robust internet infrastructure for EV charging systems.
How does connectivity work in EV charging?
EV chargers aren't single units; they're connected to a wider network, including the power distribution and back management system. The internet connection supports EV chargers with load balancing, remote diagnostics, software updates and communication with us in our back office.
The importance of an internet connection for EV charging
Monitor and diagnose EV charger problems
The system is where we manage and monitor chargers to check for potential issues and diagnose them remotely. We can access faults and performance data and suggest how to optimise your chargers for more efficient use. A stable internet connection makes this remote access possible, to prevent time-consuming site visits.
Process payments and earn revenue
As a business, earning revenue from your EV chargers is a priority. A robust internet connection helps with this because EV chargers use cloud-based systems for payment processing, whether contactless or a mobile app. Payments fail if the charge point cannot communicate with the back-office system, leading to revenue loss and customer dissatisfaction.
Load management
We use load management systems to distribute power across multiple charge points, ensuring the total demand doesn't exceed supply capacity. Load management requires continuous data exchange between chargers and a central controller. Without a secure internet connection, the system can struggle to allocate power and cause circuit overloads or downtime.
Promote your business
EV charging stations with LED screens can help promote your business. LED screens can benefit your business by adding offers, sharing discount codes and getting in front of your audience while they charge their car. These screens can provide advertising revenue for hospitality and retail businesses. A strong connection helps keep the promotions alive and working effectively.
Check EV charging availability online
EV vehicle owners will search for where to charge their car on road trips or as they head out on daily commutes. Without robust internet connectivity, drivers won't be able to find your business on the map, and you can lose out on revenue.
Working with Devitech
We work with businesses to make installing and managing EV chargers simple. Our team will arrange a site assessment, discuss the options for your business and find the best future-proof solution for you.
As we understand the importance of internet connectivity, we prioritise our back-office management and communication with you to monitor and diagnose EV charging problems.
